Privacy Policy – TTi Logistics, LLC
TTi Logistics, LLC – Effective Date: January 1, 2026 Last Updated: January 1, 2026
1. Introduction
TTi Logistics ("TTI," "we," "us," or "our") respects your privacy and is committed to protecting
the personal information you share with us. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you visit our website[www.ttidelivers.com] (the "Site"), request a quote, engage us for moving, logistics, or
delivery services, or otherwise interact with us.
By using our Site or services, you agree to the practices described in this Privacy Policy. If
you do not agree, please do not use our Site or services.
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide Directly
- Contact information: name, mailing address, email address, phone number
- Move and shipment details: origin/destination addresses, inventory lists, move
dates, special handling instructions - Account and billing information: payment card details, billing address, invoicing
information (processed through secure third-party payment processors) - Communications: information you provide when you contact us via phone, email,
chat, or contact forms, including customer service inquiries and feedback - Employment applications: if you apply for a position with us, information included
in your application, resume, and related materials
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages viewed, time spent on pages, referring/exit pages, and click patterns
- Cookies and similar tracking technologies (see Section 6 below)
2.3 Information from Third Parties
We may receive information about you from:
- Transportation management system (TMS) partners and logistics service providers
- Business partners, referral sources, or corporate relocation companies who engage
us on your behalf
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and coordinate moving, delivery, and logistics services
- Prepare estimates, invoices, and process payments
- Communicate with you about your move, shipment status, or service requests
- Respond to inquiries, complaints, and customer service requests
- Improve our Site, services, and internal operations
- Comply with legal, regulatory, and contractual obligations (including U.S. Department of Transportation and Federal Motor Carrier Safety Administration
requirements applicable to household goods carriers) - Detect, investigate, and prevent fraudulent or unauthorized activity
- Send marketing communications, where permitted, and in accordance with your
preferences
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers and vendors, such as TMS platforms, payment processors, IT
and data hosting providers, and communications tools, who process information on
our behalf under confidentiality obligations - Subcontractors and third-party carriers, where needed to complete a move or
delivery - Professional advisors, such as attorneys, auditors, and insurers
- Government authorities or regulators, where required by law, subpoena, or legal
process, or to protect our rights, property, or safety - A successor entity, in the event of a merger, acquisition, or sale of business assets
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to
protect your personal information against unauthorized access, disclosure, alteration, or
destruction. However, no method of transmission over the internet or electronic storage is
completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Site may use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Understand how visitors use our Site
- Improve Site functionality and performance
- Support analytics tools (e.g., Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect the
functionality of certain Site features.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in
this Privacy Policy, including to satisfy legal, accounting, regulatory (e.g., FMCSA
recordkeeping), or reporting requirements, or as needed to resolve disputes and enforce
our agreements.
8. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal
information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to certain exceptions
- Opt out of marketing communications at any time
- Request a copy of your information in a portable format
To exercise these rights, please contact us using the information in Section 12. We will
respond in accordance with applicable law. We will not discriminate against you for
exercising your privacy rights.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18, and we do not
knowingly collect personal information from children. If we learn that we have collected
personal information from a child without parental consent, we will take steps to delete
that information.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy
practices or content of those websites. We encourage you to review the privacy policies of
any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or
for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this
policy indicates when it was last revised. We encourage you to review this Privacy Policy
periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data
practices, please contact us at:
TTi Logistics
Contact Corporate: 904-280-0608
Hours: Monday-Friday, 8:00 AM – 5:00 PM EST
Headquarters: 90 Fort Wade Rd, Suite 250, Ponte Vedra, FL 32081
Website: https://ttidelivers.com/contact/
